Frequently Asked Questions
Cancellations/
Refunds
Multi-week classes: Because we are a small business under no circumstances can we offer refunds for classes with less than 1-week notice before the first class. Before the session starts, you are welcome to give your spot to someone else and they must fill out a waiver here in order to be able to attend the first class. If you notify us by text and email more than a week in advance, we can re-list your spot on the website and we will issue a refund only if your spot re-sells, less a $25 re-listing fee. There are absolutely no refunds or transfers after the class session has started, no exceptions. There is absolutely no transferring the cost of a class to future classes.
One-Night Project Classes/TOTW/BYOB: Because we are a small business and under no circumstances can we offer refunds for these classes with less than 48-hours notice. If you notify us by text and email more than 48-hours in advance, we can re-list your spot on the website and we will issue a refund only if your spot re-sells, less a $10 re-listing fee. You are welcome to give your spot to someone else, they must fill out a waiver here before attending class. There is absolutely no transferring the cost of a class to future classes.
Full Classes/
Sold-Out Classes
We do not have a waitlist for classes that are full/sold-out. If spots do open up, we will announce any openings and upcoming classes on our Instagram page @glazedceramicsstudio.
Firing Services
Firing services are only available to current students and members of Glazed. However, Stone Leaf Pottery offers firing services here
Pottery Pick-up
Private/BYOB/TOTW: Your piece will be ready for pick-up one month after the date of your class (class on June 19th = pickup after July 19th). Pick up times are Mondays-Thursdays 5:30-8pm and Sundays 12-5pm. Sunday is the best day to pick up if you want help looking for your piece(s). Pieces from one-off classes can be found on the metal shelf with the unicorn head on the upper left-hand corner.
If you cannot find your piece, please text a photo of it (taken at the end of the class) to (970)749-4781 with your name and the date of the class where you made the piece. As stated in the waiver signed to attend classes, Glazed is not responsible for lost or damaged pieces. We make every effort to make sure your piece survives the unpredictability of the pottery process.
Pieces that have not been picked up will be donated/disposed of 2 months after the date your class (class on June 19th = piece disposed of on August 19th).
Multi-week classes: We keep pots on the bisque and glaze shelves for 3 weeks after they are unloaded from the kiln. After 3 weeks pieces may be donated or disposed of.
We sell gift cards in a variety of denominations here, and they can be applied to classes, firing fees, clay, slips, t-shirts, etc.
Gift Cards
We are currently not hiring. You are welcome to send us an email with your resume and a short blurb about why you would want to work at Glazed to info@glazedceramicsstudio.com. In the future, when we are hiring, we will reach out to folks who fit the needs of the studio.
Job Openings
Please find information about studio memberships here.
Memberships
Please find information about private classes here.
Private Classes
Dogs that are human and dog friendly, and well potty-trained are welcome at the studio. Please keep them leashed and near where you’ll be working. If your dog does happen to have an accident indoors, please clean it up with items from the cleaning closet and let a studio tech know. If dogs behave aggressively, they will be asked to be kept at home.
Pets
All minors must be accompanied by a parent/guardian.
Private Classes: wheel, 12 yrs old; handbuilding, 7yrs old
One night classes and workshops: 15 yrs old with parent/guardian present
Multi-week Classes: 15 yrs old with parent/guardian present
Age Limits
Please find information about open studio hours here. Open studio is only open to current students and members at Glazed.
Open Studio
Firing Times
Private/BYOB/TOTW/Project Classes: Pieces will be ready for pick-up one month after the class (class on June 19th = pickup after July 19th). Pick-up times are Mondays-Thursdays 5:30-8pm, and Sundays 12-5pm. Sunday is the best day to pick up if you want help looking for your piece(s).
Multi-week Classes: We load and fire kilns when pieces are completely dry and there are enough pieces present to fill the kilns. Typically, this means bisque and glaze pieces will take it about 1 week to make it through their current firing stage.
Tools: We provide the basic pottery tools you will need, and you are welcome to bring your own if desired. Make sure to write your name on personal tools. The studio is not responsible for items that may be lost or stolen.
Tools
Clay: Please do not bring your own clay. Clays are available for purchase from the studio. The first day of the class session we will walk you through buying clay. Any outside clay must be approved by a staff member and a firing fee of $25 per 25lb bag will be due after approval.
Glazes: We make glazes for dipping and the glazes are all food safe and non-toxic. All outside glazes must be tested and fired on a kiln cookie. Please note that commercial glazes tend to run, and glaze results may differ. We glaze fire to mid fire ^5-7 temperatures.
Outside Glazes/
Clay
We bisque fire to ^05 and glaze fire to ^6.
Firing Temps
If you booked the wrong class and the one you wanted is no longer available, we can switch it for you if a spot opens up. Otherwise you will want to refer to the cancellation policy.
Booked Wrong
Class
If you are a current member or student at Glazed, you are welcome to bring in a friend for a $20 drop in fee. Please tell show your guest how to clean properly.